Home Delivery Information
 
Delivery Options and Prices
Delivery Service Price inc GST
Post & Packing (NZ Only) $3.80
Courier (Std, NZ Only) $6.90
Rural Delivery (NZ Only) $11.90
Same Day Courier (Akld Only) $30.00
Pick Up $1.00
Airmail - Australia $8.50
Airmail - Rest of the World $20.00

Delivery Standards
 
If your order is received by 1pm on a weekday, we will endeavour to despatch your photos on the same day.
 
Standard Photos, Enlargements and Specialty Photos can all be despatched same day, but all other products require more time to produce. Please read our product despatch reference.
 
Orders that contain more than just photo products will be held and shipped together unless the items have a shipping time of more than 5 days difference or are bulky. In this instance we will ship separately at no extra cost.
 
Orders received during the weekend or public holidays will be despatched on the Monday or next working day
 
We make every attempt to protect our orders from damage in transit. If your order arrives damaged, please contact us, so that we can arrange replacement of the damaged products.
 
If your order goes missing in the post, please wait 10 days before calling us. We will re-print your products and send them again.
 
We stand behind our quality and service, If you are unhappy with your images or products, please contact us and we will rectify where we can.
 
The delivery options above, all include packaging costs.
 
Please Note: We cannot combine orders, so please make sure that if you only want to pay one delivery charge you only place one order.

Delivery by Post
 
NZ Post take 1-4 working days to deliver, depending on your location. Please note: NZ Post deliveries are not traceable. If your order is time dependent, we strongly recommend that you choose the courier delivery option. If your order is not received after 10 days from dispatch, please let us know.

Next Day Courier
 
Next day courier means next working day delivery to all major cities and towns (ie. Monday - Friday) Smaller towns and rural addresses not on courier routes will take longer (generally 1-2 days longer) Standard photo orders placed Friday morning will not be delivered until Monday. To track your item, please refer to your 'order confirmation dispatch' email. We cannot guarantee next day delivery, however there is a 95% chance it will delivered. For anything required by a certain date, please allow an extra day or two, or call us in the office and we can see what we can do to expedite your order.

Same Day Courier - Auckland
 
Please allow 4 hours for same day delivery, orders placed after 1pm will automatically be delivered the following day ....
PLEASE NOTE: The following locations are the only ones valid for same day delivery; Airport, Auckland City Centre, Balmoral, East Tamaki, Eden Terrace,  Ellerslie,  Epsom, Freeman's Bay,  Glenn Innes, Glendowie? Grafton, Greenlane, Grey Lynn, Hern Bay, Highland Park,  Hillsborough, Howick, Kingsland? Kohimaramara,  Mangere, Meadow Bank,  Middlemore, Mission Bay,  Morningside Mt Eden, Mt Roskill, Mt Wellington,  New Market, Newton?Onehunga, Otahuhu, Otara, Pakuranga, Panmure, Papatoetoe, Parnell, Penrose, Ponsomby, Remuera, Royal Oak, Sandringham,  St Heliers, St Johns, Te Papa, Three Kings,  Westhaven
Orders requesting same day delivery to locations other than these, will be placed on next available NZ Courier delivery, but will not be guaranteed to be same day delivery. Please phone us if you are unsure.

Next Day Courier
 
Packages should arrive by 10am at work addresses
Packages should arrive by 12pm at home addresses
Rural Addresses not on courier routes may take up to 3 days to deliver, so in some cases it may be faster taking the postal option
Photos ordered on Friday will not be delivered until the next working day

URGENT Tonight (6-8pm) Akld Only
 
Packages will be delivered between 6 and 8pm on the same evening of your order (Business days only). Area is limited to Metropolitan Auckland only click HERE to see if you are in the coverage area.
 
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